Programme · Project · Transformation

From strategic intent to results that work.

I step into complex programmes, projects and transformations when direction needs to become delivery. The work may span business, technology, teams and governance — but the goal is simple: create momentum, deliver something useful and leave clear ownership behind.

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Simon Klein — Programme & Transformation Lead · Senior Project Manager · Agile & ITSM

Business Technology Organisation

Selected scale

15+ years of management experience

100+ teams involved in one strategic programme

500+ participants trained in ITIL and DevOps

10,000+ configuration items in a service transformation

What Resulto does

Senior leadership for work that cannot afford to drift.

Resulto is brought in when an initiative matters, complexity is real, and someone needs to connect decisions with day-to-day execution.

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Programme & Transformation Leadership

Turn a strategic ambition into a programme people can actually deliver — across workstreams, functions and senior stakeholders.

Senior Project Management

Put experienced leadership on a critical project, from mobilisation and vendor decisions to implementation and handover.

Agile & Operating Models

Make product, domain team and agile structures work in practice — with clear roles, priorities, backlogs and ownership.

ITSM & Digital Service Management

Improve services, processes and platforms without losing sight of operations, adoption and measurable business value.

Selected cases

Strategy becomes credible when you can show what changed.

A selection of programmes and transformations across energy, banking and telecommunications.

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Mind Energy 2025–2026

Turning a strategic ambition into a working digital gas business

Programme leadership across commercial, IT and trading — creating the structures, teams and digital foundation needed to automate a customer gas business.

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Bankdata 2020–2024

Moving DevOps from strategy to practice across 100+ teams

A strategic programme to strengthen operational ownership, quality and efficiency across software development and IT operations.

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TDC NetDesign 2018–2020

Transforming digital service management with ServiceNow and advanced monitoring

A combined process, platform and data transformation covering ITSM, CMDB and monitoring across more than 10,000 configuration items.

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The person behind Resulto

Experience matters. So does staying close to the work.

I’m Simon Klein, an independent senior consultant with more than 15 years of management experience. I work comfortably from executive steering committees to delivery teams — and I am at my best when business, technology and organisation need to move together.

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Training

Frameworks make more sense when they meet real work.

Resulto delivers tailored company training in Agile and ITSM. Accredited ITIL 5 certification training is delivered through MetierWestergaard.

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Next step

Important initiative. Too many moving parts. Not enough movement?

That is usually a good time to talk.

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